Our People

Jonathan Williams is a seasoned IT professional specializing in systems infrastructure, administration, and support. An expert in virtualization platforms like Hyper-V, VMware ESXi, and vSphere, as well as cloud solutions including Microsoft Azure and SharePoint Online. Skilled in deploying and managing Windows Server (2000–2022) and Microsoft 365 across standalone and hybrid environments. Adept in service desk tools (ConnectWise, Track-IT, Spiceworks) and monitoring software (LabTech, SolarWinds) to ensure seamless IT operations. Expertise in security solutions like Mimecast, Cisco IronPort, and SonicWall, plus advanced knowledge of storage (Dell EqualLogic, HPE VirtualStor) and backup systems (VEEAM, VERITAS, Acronis). Adept in LAN/WAN and WiMAX solutions using Cisco and Ubiquiti. A results-driven problem solver committed to delivering innovative IT solutions that drive business success.

Certifications

• 2025 Cynet Certified Technical Partner
• MITIL Version 3 Intermediate Certificate – Service Operation
• MITIL Version 3 Foundation Certificate in IT Service Management
• CompTIA Network+ Certified Professional
• CompTIA A+ Certified IT Technician
• Microsoft: Monitoring & Troubleshooting Exchange 2007
• CPR/AED/First Aid Certification – Primary and Secondary Care

Knowledge

• Hyper-V, VMware ESXi, vSphere
• Microsoft Azure, SharePoint Online
• Windows Server (2000–2022) Expert
• Microsoft 365
• Mimecast, Cisco IronPort, SonicWall

Areas of Expertise

• Hybrid IT Environment Management
• LAN/WAN, WiMAX, Cisco, Ubiquiti
• ConnectWise, Track-IT, Spiceworks
• Dell EqualLogic, HPE VirtualStor
• LabTech, SolarWinds