Matthias is a Microsoft Certified Professional and has worked mainly in the private sector of IT as a Senior Administrator for the past 14 years. Joined MCS as an IT Consultant in 2016 where he takes on the day-to-day task of troubleshooting issues at multiple client sites and Managed Services system checks.
Equally comfortable providing support to SoHo users and SME's and corporate executives requiring a white glove VIP service.
Is particularly enthusiastic about the continual improvement of IT business services and ensuring that customers have a very positive and friendly experience with their support and training.
Knowledge
- Supporting and maintaining top tier vendor products including; desktops, laptops, servers, networking, firewalls, backups, virtualization, cloud solutions, Azure, business applications, databases, communications, CRM, copiers and Printers, internet connectivity, tablets, smartphones (Android/IOS) and remote connectivity.
Areas of Expertise
- Operating Systems : MSAzure, VMware ESX Server 4.0 to 7.0 (vSphere & vCenter), Microsoft Hyper-V, Microsoft Server 2003 R2 to Server 2022 (Datacenter, Server & Essentials), SynologyDSM, Citrix XenServer & Xen Desktop, Windows XP/7/8/10/11/CE and Linux.
- Hardware & Storage : Dell Rack, Tower and EMC. HP Rack, Tower & Blades. Synology (DSM and NAS), Lenovo, IBM, ASUS. GoogleStorage and Drive, Azure, OneDrive for Business, CISCO NAS, Dell EMC
- Networking : Dell (X-Series), HP, CISCO, Linksys, TP link, ASUS, NetGear, Apple & others
- Firewalls : Checkpoint, Dell SonicWall, Fertigate and others
- Mail & Security: Office 365, Blackberry Cylance Protect, ESET, McAfee, Kaspersky, Norton, Symantec, MS Endpoint Centre Protection, Cynet and others